the bastards' last stand

I have been a Virgin Mobile customer since I returned to the US in 2012. It reminded me of the low pressure nature of the relationship with mobile companies in Spain. I purchased their low end phone to try out their service (and smartphones). Overall I have found their service to be perfectly functional. There is one exception, it's kind of ironic, the phone service sucks. I have to stand by my bedroom window or lean over the balcony railing to hear and be heard clearly. I don't actually mind. I hate talking on the phone but enjoy the pocket computer. After a year I decided to upgrade to a Samsung Galaxy 3, at the time 2 generations behind their most recently offered S5. I purchased my S3 from Radio Shack (RIP).  Six months after that purchase, while vacationing in California, I had trouble charging the phone. It required that I prop something under the cord to ensure connection. After some back and forth, although I purchased the phone through Radio Shack, Virgin sent first a